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Content Operations Lead

Job description

Job Description:

  • Lead and manage multiple teams.
  • Implement SOP, report compilation on weekly basis, training, maintaining products quality in Malaysia platform
  • Lead continuous process improvement within all sub-department.
  • Compile report and assist IPR (Intellectual Property) / Legal cases, to make sure new features UAT (User Acceptance Testing) developed by PM (Project Manager) / Regional and Developers are completed.
  • Assist in the improvement of DS projects and counterfeits clean-up for MY platform.
  • Lead and assist in the planning and implementation including decision making.
  • Maintain operational performance and quality improvements.
  • Active monitoring, support and train team member's performance in align with departmental KPI.

Requirements:

  • Bachelor's Degree / Diploma with exposure in Content management, preferable someone with more than 7 years of experience.
  • Must have - Good stakeholder management and people management skill (large team).
  • Proficiency in SQL (Structured Query Language), Microsoft Excel and PowerPoint
  • Strong analytical and problem solving skills: ability to draw insights from data, research and design practical and scalable solutions
  • Logical thinking with excellent verbal and non-verbal communication skills

How to Apply:

To apply, please click "APPLY NOW" or email Sandara Phan at sandara.phan@ambition.com.my. Data provided is for recruitment purposes only.

Due to the volume of applications received, we regret to inform you that only shortlisted candidates will be notified.

JTK Number: JTKSM 995 | Company Registration Number: 201301019088 (1048918-T)

If this job isn't quite right for you, but you know someone who would be great at this role, why not take advantage of our referral scheme? We offer MYR500 in shopping vouchers for every referred candidate who we place in a role. Terms & Conditions Apply. https://www.ambition.com.my/refer-a-friend