Head of Voice Engineering

Location: Kuala Lumpur
Contract Type: Permanent
Specialisation: Technology & Digital
Salary: Negotiable
REF: BBBH250900_1629864403
  • Attractive remuneration
  • Multi-dimensional culture
  • Multinational company

Our client is a leading international bank providing comprehensive range of financial products and services to individuals as well as corporates.

Key requirements:

  • The Collaboration and Communication team are responsible for the engineering, delivery, operations, and management of the bank's global telephony infrastructure.
  • To enhance the management and control of our global voice recording estate.
  • New instance delivery and L3 support on the bank's strategic communications systems.
  • Conduct System performance and configuration standards
  • Global voice recording management information, statistics, and reporting

To qualify an individual must possess:

  • Financial Services experience
  • Technical skills and experience working with various voice recording products
  • Very good understanding and working knowledge of ITIL
  • Excellent English communication, both written and verbal
  • Good understanding of the regulatory requirements associated with voice recording

To apply, please click "APPLY NOW" or email Arshanaa at Arshanaa.Lechumi@ambition.com.my quoting reference number AGP 250900. Data provided is for recruitment purposes only. *LI-IT

Due to the volume of applications received, we regret to inform you that only shortlisted candidates will be notified.

JTK Number: JTKSM 995 | Company Registration Number: 201301019088 (1048918-T)