- Excellent working culture
- Great benefits and career growth plans
- Amazing Diversity
Our client has been assisting families in Asia with planning, protecting, and life preparation for more than 100 years. Due to their experience, they have been able to support millions of people during difficult times and assist them in realising their aspirations. They are dedicated to having genuine conversations with their clients and offering the best options for them and their families.
- Should take responsibility for the team's performance and growth.
- To collaborate with the TSS team in order to support the regional BU while transferring knowledge.
- Building and leading teams to provide support for the following applications is your responsibility such as ETL-SL, ETL-CA, ETL-ACT, EMS level 1 and 2 support, GFDP (Group Financial Data Platform) level 1 support, GFDP (Group Financial Data Platform) level 1 support and Cloud application infrastructure support.
- Give local BU communication plans, content, and response management.
- Assist the portfolio delivery lead with BAU upkeep.
- Give a dashboard or report with data & analysis for the supported tickets.
- Both a bachelor's degree in information technology or a closely related field and at least ten years of experience are required.
- Exposure to multi-national regional support roles and helpdesk service types.
- Experience managing non-technical stakeholders as well as knowledge of the insurance or financial services industries are preferred.
To apply, please click "APPLY NOW" or email Arshanaa at Arshanaa.Lechumi@ambition.com.my quoting reference number AGP 258833. Data provided is for recruitment purposes only. *LI-IT
Due to the volume of applications received, we regret to inform you that only shortlisted candidates will be notified.
JTK Number: JTKSM 995 | Company Registration Number: 201301019088 (1048918-T)
If this job isn't quite right for you, but you know someone who would be great at this role, why not take advantage of our referral scheme? We offer MYR500 in shopping vouchers for every referred candidate who we place in a role. Terms & Conditions Apply. https://www.ambition.com.my/refer-a-friend